CAREERS

KA Imaging is a spin-off company from the University of Waterloo. We are rapidly growing, with dedicated facilities based out of Kitchener-Waterloo, Ontario. KA Imaging is committed to expanding our team of professionals to include talented and dedicated individuals to be part of a highly focused and dynamic team. 

 

The company prides itself on its hardworking and self-motivated employees with an interest in creating a positive impact in society. If this sounds like you, please submit your cover letter and resume for the posted position. 

OUR VISION

Innovative X-ray everywhere

OUR MISSION

To enable our employees the freedom to innovate and create high performance products for our customers, using cutting edge advances in X-ray technologies.

OUR VALUES

Embrace challenge – be innovative Respect – everyone, including yourself Over-communicate – share information regularly to create alignment and focus Integrity – Doing the right thing, even when no one is looking Positive Attitude – Anything is possible Put People First – KA’s success is because of its employees, customers, and shareholders

CURRENT OPENINGS

We are looking for a talented, versatile and motivated Software Engineer to develop and support SDK and UI requirements of x-ray imaging medical products. The successful candidate will be part of a highly focused and dynamic team working on challenging X-ray technology-related projects to achieve rewarding and fulfilling goals that have a direct impact on society. The position is full-time.

 

RESPONSIBILITIES OF THE POSITION:

  • All aspects of SDK and UI software design for product release and verification
  • Maintenance and development of software code for product features including communications required for support or interface to electronics boards and components
  • Contribute to component selection decisions for microprocessor, MPSOC, FPGA
  • Thorough validation of design against component and system requirements
  • Lead and participate in engineering design reviews
  • Documentation of product features
  • Perform and support prototype board or software build evaluation, debug and troubleshooting during board bring-up activity with basic lab equipment
  • Support of product evaluation test systems.
  • Manage regulatory compliance and standards certification processes for IEC 62304 software development protocols
  • Prepare documentation including block diagrams, functional specification, test plans and engineering reports
  • Work closely with project management, other engineering departments, component suppliers, and contract manufacturing vendors throughout the development phase
  • Design and develop software for Test Fixtures for production or laboratory needs
  • Support product throughout production, including component obsolescence

 

REQUIRED QUALIFICATIONS:

  • 5 years experience in software design, preferably with medical imaging technology
  • Excellent proficiency in C, C++, C#, python,
  • Experience in basic lab measurement techniques and test equipment
  • Practical experience in hardware debug, troubleshooting
  • Must have been involved with full product development cycle
  • Proven problem-solving skills to identify root cause of design/product failures
  • Clear verbal and written communication, time management and self-organization skills
  • Bachelor’s Degree in Software Engineering or equivalent

Bonus Qualifications:

  • Proficiency in design of SQL database
  • Experience in software design for Medical Devices, Medical Imaging Detectors and knowledge of applications
  • Experience in design for quality, manufacturability and reliability

 

Job Types: Full-time, Permanent

 

Additional pay:

  • Overtime pay

 

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Stock options
  • Vision care

 

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

 

 

 

 

Ability to commute/relocate:

  • Waterloo, ON N2L 5Z4: reliably commute or plan to relocate before starting work (preferred)

 

Education:

  • Bachelor’s Degree (preferred)

 

Experience:

  • Software development: 3 years (preferred)

 

Apply now

We are looking for a talented, versatile and motivated Mechanical Engineer to develop and support x-ray imaging medical products. The successful candidate will be part of a highly focused and dynamic team working on challenging X-ray technology-related projects to achieve rewarding and fulfilling goals that have a direct impact on society. The position is full-time.

 

RESPONSIBILITIES OF THE POSITION:

  • All aspects of mechanical design, simulation, verification
  • Maintenance and development of 3D models of products including electronics boards and components
  • Material selection for mechanical components
  • Thorough validation of design against component and system requirements
  • Lead and participate in engineering design reviews
  • Preparation of drawings for review and release to suppliers, including preparation of fabrication, inspection, and other required manufacturing files
  • Perform prototype build evaluation, debug and troubleshooting with basic lab equipment
  • Support of product evaluation tests for environmental conditions, such as shock and vibration test
  • Manage regulatory compliance and standards certification processes for medical grade hardware
  • Prepare documentation including block diagrams, functional specification, test plans and engineering reports, work instructions
  • Work closely with project management, other engineering departments, component suppliers, fabricators, and contract manufacturing vendors throughout the development phase
  • Design, develop, and build test fixtures for production or laboratory needs
  • Support product throughout production, including component obsolescence

 

REQUIRED QUALIFICATIONS:

  • 5 – 7 years experience in mechanical design, preferably with medical imaging technology
  • Excellent proficiency in SolidWorks
  • Must have been involved with full product development cycle
  • Familiarity with DFT, DFM, and DFA in product assembly design techniques
  • Proven problem-solving skills to identify root cause of design/product failures
  • Clear verbal and written communication, time management and self-organization skills
  • Experience in basic lab measurement techniques and test equipment
  • Practical experience in hardware debug, troubleshooting
  • Bachelor’s Degree in Mechanical Engineering or equivalent
  • Proficiency in design for fabrication including: CNC machining, sheet metal, injection molding
  • Proficiency with engineering detail drawings including GD&T
  • To be considered, please present a portfolio or examples of design work, personal and/or professional, showing clear thinking, good problem solving, and outstanding execution.

Bonus Qualifications:

  • Design simulation analysis with thermal modeling software
  • Proficiency in design for ruggedized product requirements
  • Experience in mechanical design of medical devices, medical imaging detectors and knowledge of applications
  • Experience in design for quality, manufacturability, and reliability
  • Experience with sustaining engineering
  • Experience with SolidWorks PDM
  • Experience with design for usability and human factors engineering

 

Job Types: Full-time, Permanent

 

Additional pay:

  • Overtime pay

 

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Stock options
  • Vision care

 

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

 

Ability to commute/relocate:

  • Waterloo, ON N2L 5Z4: reliably commute or plan to relocate before starting work (preferred)

 

Education:

  • Bachelor’s Degree (preferred)

 

Experience:

  • Mechanical engineering: 5 years (preferred)

 

Apply now

In the role of Service IT Representative, a successful candidate will be responsible for handling and resolving the daily inquires from customers while providing a highly professional customer experience. These customer inquiries are primarily handled through our remote service capabilities with some requiring on-site direct intervention. This role will also be the lead in supporting our team’s IT requirements with software installations, application access and infrastructure support.

 

The uniqueness and scope of this role provides significant opportunities for growth both professionally and personally within the KA Imaging Team.

 

RESPONSIBILITIES OF THE POSITION:

  • Provide direct technical service on customer’s installed equipment, including preventative and remedial service, installation, calibration to factory and customer specifications, and the completion of all required documentation to meet government, business, and audit requirements.
  • Configure and troubleshoot network connections and set up with customer’s installations. Troubleshooting software set-up to resolve system connectivity or data transfer issues.
  • Managing business and technical software installations and applications, appropriately setting up (and debugging) new user accounts and application access, licenses, installing and configuring new systems including cloud systems, responding to IT help requests from KA Imaging Team members.
  • Support company cyber-security requirements and activities.
  • Managing repair parts cycle times to business targets
  • Maintaining customer service logs and internal service records
  • Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
  • Meet Quality Management System and Environment Health and Safety requirements
  • Support sales opportunities such as product and service contract sales
  • Liaise with local customer team, distributors, and Sales representatives at both a technical and business level to provide efficient service delivery in customer accounts.
  • Candidate must have a proven track record of superior customer service skills and the ability to effectively communicate both internally and externally.

 

QUALIFICATIONS:

  • Technical Diploma in Electronics Engineering or equivalent.
  • Minimum 3 years technical experience servicing high technology electronic equipment with proven technical and troubleshooting skills.
  • Up-to-date knowledge of the latest IT equipment, business software tools, and software trends
  • Working experience with software applications and connectivity support (Confluence, Jira, Sharepoint, Azure).
  • Experience in server maintenance for both on site hardware and cloud servers.
  • Familiarity with security protocols for IT systems.
  • Experience in setting up and troubleshooting network connectivity.
  • Familiarity with Amazon Web Services, Google Cloud, or equivalent.
  • Excellent customer service skills demonstrated customer contact/empathy/service experience.
  • Excellent analytical and communication skills (written and verbal) with the ability to communicate complex technical issues in an easy-to-understand manner.
  • Exceptional interpersonal skills and organizational skills
  • Flexible behavior and able to work with a diverse team across multiple functions.
  • Strong ability to execute independent judgment in support of a team
  • Ability to work independently.
  • Experience responding effectively to customer concerns.
  • Must have a valid driver’s license.

 

DESIRED QUALIFICATIONS:

  • Bilingual (English /French) – Preferred
  • Experience installing and servicing high tech electronic equipment and software

 

Job Types: Full-time, Permanent

 

Additional pay:

  • Overtime pay

 

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Stock options
  • Vision care

 

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

 

Ability to commute/relocate:

  • Waterloo, ON N2L 5Z4: reliably commute or plan to relocate before starting work (preferred)

 

Experience:

  • IT support: 3 years (preferred)

 

Apply now

KA Imaging is looking for driven and motivated Sales Account Executives to sell x-ray imaging medical products. The Sales Account Executive will be part of a dynamic sales team supporting X-ray technology projects to achieve rewarding and fulfilling goals that have a direct impact on society.

 

In this role you will develop a territory plan that prioritizes influential accounts, provide a plan and path to first year goal of achieving sales goals of 8 units, identify and recruit local KOL’s ( Key Opinion Leaders) to adopt and evangelize Reveal, and create a prospecting plan to ensure territory coverage and leading indicator call metrics that support plan achievement.

You will meet with targeted doctors and health care providers in your territory and utilize sales skills to persuade them to purchase Reveal.

You will also give providers relevant product information as it pertains to specific use cases that have demonstrated Reveal benefits, perform product demonstrations with a clear eye towards differentiation, incremental value as well as improved financial and clinical outcomes.

A key part of your success will be to develop relationships and network with doctors, surgeons, and hospital administrators.

Check out this link to learn more about the Xray Detector Reveal.

 

 

*Positions are open in the following States: Florida, Georgia, New York, New Jersey, California, Texas, Pennsylvania, Ohio

 

Your qualifications will include:

  • ARRT/RT or previous x-ray/imaging clinical background  
  • BA/BS preferred
  • Strong written and oral communication skills with comfort and ability to present clinical information in a compelling and persuasive manner
  • Ability to identify pain points, decision makers/influencers, and develop winning sales strategy for all stakeholders
  • Understanding of hospital organizational structure and capital purchase process
  • Curiosity and ambition to grow and develop a new skillset
  • Proficient MS Office computer skills as well as video conferencing platforms
  • Previous transactional sales experience in the medical device space would be a bonus

 

Other requirements include:

  • Field based role requiring overnight travel based on business need including in-person customer interactions, conferences, conventions and in-person training
  • Candidate is required to reside within assigned territory
  • Must meet leading indicator call metrics (which may cover both in-person and virtual client engagement) and other requirements established for territory
  • Must have valid driver’s license, qualified vehicle, and appropriate motor vehicle insurance
  • Must acquire and maintain facility credentialing for access to medical facilities within assigned territory (including annual flu shot and all other vaccines required by medical facilities within assigned territory)

 

Job Types: Full-time, Permanent

 

Additional pay:

  • Overtime pay

 

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Stock options
  • Vision care

 

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

 

Education:

  • Bachelor’s Degree (preferred)

 

Apply now

KA Imaging is looking for driven and motivated Sales Account Executives to sell x-ray imaging medical products. The Sales Account Executive will be part of a dynamic sales team supporting X-ray technology projects to achieve rewarding and fulfilling goals that have a direct impact on society.

 

In this role you will develop a territory plan that prioritizes influential accounts, provide a plan and path to first year goal of achieving sales goals of 8 units, identify and recruit local KOL’s ( Key Opinion Leaders) to adopt and evangelize Reveal, and create a prospecting plan to ensure territory coverage and leading indicator call metrics that support plan achievement.

You will meet with targeted doctors and health care providers in your territory and utilize sales skills to persuade them to purchase Reveal.

You will also give providers relevant product information as it pertains to specific use cases that have demonstrated Reveal benefits, perform product demonstrations with a clear eye towards differentiation, incremental value as well as improved financial and clinical outcomes.

A key part of your success will be to develop relationships and network with doctors, surgeons, and hospital administrators.

Check out this link to learn more about the Xray Detector Reveal.

 

Your qualifications will include:

  • ARRT/RT or previous x-ray/imaging clinical background  
  • BA/BS preferred
  • Strong written and oral communication skills with comfort and ability to present clinical information in a compelling and persuasive manner
  • Ability to identify pain points, decision makers/influencers, and develop winning sales strategy for all stakeholders
  • Understanding of hospital organizational structure and capital purchase process
  • Curiosity and ambition to grow and develop a new skillset
  • Proficient MS Office computer skills as well as video conferencing platforms
  • Previous transactional sales experience in the medical device space would be a bonus

 

Other requirements include:

  • Field based role requiring overnight travel based on business need including in-person customer interactions, conferences, conventions and in-person training
  • Candidate is required to reside within assigned territory
  • Must meet leading indicator call metrics (which may cover both in-person and virtual client engagement) and other requirements established for territory
  • Must have valid driver’s license, qualified vehicle, and appropriate motor vehicle insurance
  • Must acquire and maintain facility credentialing for access to medical facilities within assigned territory (including annual flu shot and all other vaccines required by medical facilities within assigned territory)

 

Job Types: Full-time, Permanent

 

Additional pay:

  • Overtime pay

 

Benefits:

  • Company events
  • Dental care
  • Extended health care
  • Flexible schedule
  • Life insurance
  • On-site parking
  • Paid time off
  • Stock options
  • Vision care

 

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

 

Ability to commute/relocate:

  • Waterloo, ON N2L 5Z4: reliably commute or plan to relocate before starting work (preferred)

 

Education:

  • Bachelor’s Degree (preferred)

 

Apply now